Why should I have my audio mastered?
Mastering is the final step in bringing your recording to its optimum potential. It gives your music the professional commercial quality necessary to compete nationally and globally. No matter if your audio is planned for radio, CD/cassette duplication, CDRom/DVD authoring or publishing to the world wide web, it must be mastered to take full advantage of the media in which it is to be released.
Why does my project needs fresh ears?
After working on countless songs and albums, mastering engineers develop an acute sense of sonic and musical knowledge that is key to successful mastering. It's also a huge plus that the mastering engineer wasn't there when you recorded and mixed your album. Hearing your songs for the first time, a fresh pair of ears can offer truly objective advice.
How do I know it will sound better?
You always have input into how your project sounds, and we will do everything we can to make your audio project sound incredible. Every project is completed by an experienced mastering engineer. We have been in business for 13 years and specialize in audio mastering, and include a 100% satisfaction guarantee on every CD we master. That is why we do it best.
Why should I pay you to master my songs, I have plugins?
Mastering is an art form in itself that requires many years of experience. Our mastering suite has been professionally tuned, stocked with high-end industry-standard analog and digital gear specifically designed to provide you with a master product that cannot be matched by any piece of software or plugin.
How long will it take to master my CD?
Mastering generally takes 2 - 3 days for single songs and 5 - 10 business days for full albums depending on our current work load and does not include shipping time. It will then be emailed or shipped back promptly, and arrive at your doorstep. Too slow? You can always request our rush service with express overnight return shipping.
I need my project ASAP! Do you offer rush order services?
Yes, we offer rush services on all projects. Of course an additional fee will apply for all rush orders. For more information please call 305-320-1534 or email us at email@example.com any time.
Can I receive a physical master disc, reference disc?
A physical redbook master disc, reference disc, and data disc will be included free of charge to all full album project purchases. Less than 5 song mastering submissions will receive .wav and .aiff files online, and made available through digital download. We are always more than happy to send you a physical master and reference disc at any time for an additional fee.
How can you master for such a low price?
Our prices are reflective of our low operating expence and the high volume of projects we receive. And by receiving mastering projects via mail or internet, we can avoid the pitfalls of having to schedule appointments or sessions with the client, allowing us to produce work beyond "ordinary" office hours. This in turn means a much lower price to our clients.
So you will work until I am 100% satisfied?
Yes, it's true. We are proud to offer our zero-risk guarantee. We will continue to revise your masters at no additional charge until you are totally satisfied with the final result. Once you hear your master, if there are things you want to change about it, simply call or email us with your change requests and we implement those changes and send you another updated master. Simply put, you will get a master that is of the highest possible sound quality available.
What type of payments do you accept?
We accept PayPal, checks, and money orders. Or you may pay online with a credit card using our fast and easy online payment option. All personal checks take a minimum of 2 weeks to clear our bank.
What if my question isn't on this list?
Just send us an e-mail or give us a call and we'll gladly answer any other questions you may have.